Local moves
Sold by time.
Crew hours and a truck, with a minimum booking. Access sets the hours far more than distance does. A shared lift and a dock booking can decide the morning before a single carton moves.
The services we arrange
A house move with packing. An interstate move with storage in the middle, because settlement and the end of the lease rarely line up. The two are priced on different models, and which one your move falls under decides everything else.

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How removals are actually priced
Local moves
Crew hours and a truck, with a minimum booking. Access sets the hours far more than distance does. A shared lift and a dock booking can decide the morning before a single carton moves.
Interstate moves
The cubic metres you take up on a truck, at a rate set by the route. Sydney, Melbourne and Brisbane have trucks running both ways constantly, so the rate is keenest there. Perth and Darwin see far fewer, and cost more per cubic metre because of it.
The questions that set the price
You do not have to work out which model your move runs on. That is the first thing the questions settle, and getting it wrong is worth hundreds in either direction.
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Why quotes change on the day
They apply across every service. We ask about them up front, because finding them on the day is how a quote turns into an argument.
How it works
What you have, where it is going, and every awkward thing about getting it out of one place and into the other. The awkward things are the ones that cost money.
Off our own rate card, split into lines, in writing. Then a short call about what a form still cannot see: the stairs, where the truck can actually stand, how far the carry runs.
We book an independent removal provider for your date, and you get the arrival window and the crew size before the day.
The removal provider's crew arrives in the window. The cartons go to the rooms they are marked for, and the beds are standing again before the crew leaves.
Straight answers
That is the normal case rather than the exception. Most moves are a removal plus packing, or a removal with storage in the middle because settlement lands a week after the lease ends. Tell us the whole picture and it is priced as one job, not three.
Local means within the same city or region, and it is sold by the hour. Interstate means between states or a genuinely long haul, and it is sold by the cubic metre. We work out which applies before anything is priced, because using the wrong model produces a number that is wrong for both.
No. A quote is not a booking. Get it priced first, then work out what you actually want. Most people add packing once they see how little it changes the total compared with a week of evenings.
No. The questionnaire starts a conversation and nothing more; the booking is confirmed on the phone, and so is the deposit. The balance is paid to the removal provider on the day. You are never committed by anything you do on this site.
All of them, anywhere in Australia. Tasmania runs to the Bass Strait sailings rather than to road times, so the dates are set for you before you start. Availability on your exact date is a separate question, and we answer it on the call rather than at booking.

Answer the questions once. It comes back in writing, split into lines, and the person who priced it rings to go through it with you.
Get a real quote