Removals across Australia
Quotes blow out because nobody asked the right questions. Not how many bedrooms. The stairs, the carry from your door to the kerb, the lift that has to be booked days ahead, and the cartons, which everybody underestimates. We ask the lot, then price it in writing.
Every detail talked through before anything is lifted.
The questions that set the price
Most quote forms want a name, a phone number and a postcode. Then somebody rings and asks the real questions, or does not, and finds out about the staircase while standing at the bottom of it. Answer them here instead. It takes a few minutes and it is the difference between a quote and a guess.
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How removals are actually priced
Most quote forms hide this. Knowing which one applies to you is the difference between a useful number and a guess.
Local moves
You pay for crew hours and a truck, with a minimum booking. What drives the cost is not distance. It is how long the job takes. Stairs, lifts, parking and how far the crew has to carry things matter far more than the kilometres between addresses.
Interstate moves
You pay for the cubic metres your belongings take up on a truck, at a rate set by the route. Sydney, Melbourne and Brisbane are the busiest corridors and price accordingly. Perth and Darwin cost considerably more, because far fewer trucks run them.
And flexible dates cost less. If your dates can shift by a few days, your things travel on a truck already running that route rather than one booked for you alone. That is a backload, and it is the largest saving on an interstate move. The trade-off is a delivery window of a few days instead of a fixed date, and your quote prices it both ways so you can see what the flexibility is worth.
What we arrange
How it works
What you have, where it is going, and every awkward thing about getting it out of one place and into the other. The awkward things are the ones that cost money.
Off our own rate card, split into lines, in writing. Then a short call about the one or two things a form still cannot see, while you can still walk away. The price is based on what you tell us, so it can change if the details on the day are materially different.
A deposit confirms your booking and allows us to arrange your move. You get a start time, a truck size and an honest idea of how long the day runs, which is the part most people are never told.
Beds come apart early and go back together first, because the day has to end with somewhere to sleep.
Why quotes change on the day
Five things decide what a move costs, and four of them have nothing to do with distance. Every quote form should ask about all five. Almost none of them do, which is why the number so often changes once the truck is at the kerb.
Interstate
Trucks run between Sydney, Melbourne and Brisbane every day, which is why rates on this route are generally more competitive. The long hauls west and north are a different economy, and we would rather tell you that now than at the end of a phone call.
Before the day
If the lift needs booking, the keys come late from the agent or the new place is not ready until the afternoon, ring us before the day. The person who quoted your job is the one who answers the phone.
The move itself is carried out by an independent removal provider. What we agree with you goes to them with the booking, so the crew know it before they arrive.
Straight answers
Because a number a form works out on its own is a guess, and a guess is what turns into an argument in the driveway. Your answers go to somebody who prices removals for a living. They work out the actual job against our own rate card and send it to you in writing, split into lines, then ring to go through it.
It is what the job comes to on everything you have told us, split into lines so nothing is buried. We confirm it on a short call, because there are things about a property no questionnaire can see. Tell us the truth about the access and there is nothing left to find on the day.
For an ordinary week, a couple of weeks is comfortable. The end of the month and Saturdays go first, because that is when leases turn over. For late December and the first half of January, considerably longer: that is the busiest stretch of the year by a long way, and the dearest.
Yes. Weekends carry a higher rate across the industry because demand is concentrated there, and your quote shows it as its own line rather than hiding it until the end.
That is worth money to you. Flexible dates let your belongings travel on a truck already running your route, which on an interstate move is a substantial saving. Tell us your dates can move and we will price it both ways, so you can see exactly what the flexibility is worth before you decide.
We arrange moves right across Australia, including every mainland interstate corridor and Tasmania. Tell us where you are going and we will tell you honestly what is realistic for those dates.
Answer the questions once. It comes back in writing, split into lines, and the person who priced it rings to go through it with you.
Get a real quote